Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial & energy assistance, housing & family development, adult education & employment, and transportation/mobility. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Join our team and enjoy a friendly work environment with an amazing group of highly capable co-workers. We are actively building an environment that welcomes and encourages the success of all individuals when the diversity of people, beliefs, and values are included. Hopelink offers internal career opportunities, professional development, leadership development, and career path coaching.
Our Hopelink staff of over 300 are dedicated to our mission and supporting the people we serve.
We offer great benefits. Benefits for eligible employees: Medical, Dental, Long Term Disability, Basic Life Insurance, 401(k), Paid Vacation & Sick Leave, Paid Holidays, Part Time & Wellness Programs, Career Advancement Opportunities.
“Working with two great teams at Hopelink, I feel thankful for the opportunity to grow and learn in a career I love, supported by amazing colleagues providing essential transportation services.”
-Carrie James, Driver Trainer
“At Hopelink, we work together with compassion and no hidden agendas, all focused on helping others with trauma-informed care.”
-Jim Boland, Employment Specialist
“Starting part-time and growing into a full-time position, I now lead English language programs at Hopelink, surrounded by an amazingly talented and inclusive team.”
-Lenise Lewis, Education Program Supervisor
How to Apply
A unique link to apply is included in each job description below.
For additional information and tips on submitting an application with Hopelink, please visit our Application Help page.
Hopelink is an equal opportunity employer committed to workforce diversity.
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Current Opportunities
Transportation
The career opportunity:
This position leads the successful execution of dispatch operations and is responsible for hiring, training and scheduling of personnel. Duties include supervision of Control Center Dispatch team and optimization of dispatch operations through the use of technology software and business processes redesigns. This role coordinates driver and route schedules and quality transportation services for our customers.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Location: Kent, WA
Shift: Monday through Friday 8:00am to 5:00pm
Compensation: $29.50 – $32.50 hourly (DOE)
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
The career opportunity:
The DART Transit Supervisor oversees a team of 10 – 20 DART Bus Drivers in King County, a diverse staff serving diverse populations. The DART Transit Supervisor leads the problem-solving, field training, troubleshooting, performance management, employee relations, and monitoring of drivers; may also be responsible for driver scheduling or recruiting/hiring.
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Location: Kent, WA & Kirkland, WA
Multiple Shifts Available:
- Available Shift #1: Monday through Friday 10:00am to 7:00pm
- Available Shift #2: Tuesday through Saturday 6:30am – 3:30pm
Compensation: $29 – $30 hourly (DOE)
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
The career opportunity:
The DART Dispatcher maintains radio contact with transit operators, receives and records trip information, schedules trips to vehicles, resolves on-the-road problems or refers problems to others for resolution. Works closely with other dispatchers in a team environment. The ideal candidate brings customer service experience, a proficiency in MS Office, and an ability to learn Hopelink scheduling software.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Location: Kent, WA
Available shift (40 hours per week):
Saturday 5:45am – 4:45pm
Sunday 7:00am – 6:00pm
Monday and Tuesday 6:30am – 5:30pm
Compensation: $23.18 hourly
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
The career opportunity:
The Hopelink CDL Bus Driver provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers. No experience necessary, paid training available.
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Location: Kent, WA
Multiple shifts available
Compensation: $24 to start
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
Title: NEMT Customer Service Representative
Location: Bellevue, WA
Work Schedule: Full time, Monday – Friday 8:00am-5:00pm. This position requires on-site availability.
Click here to view the full posting and to apply.
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $23/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Mobility Coordinator – East King County
Location: Redmond, WA with regular travel throughout East King County for in-person outreach.
Work schedule: Full time, 40 hours per week, Hybrid/Remote with approximately 50% remote and 50% in-person. Occasional evening or weekends for outreach events opportunities with option to flex time.
CLICK HERE FOR THE FULL JOB POSTING OR TO APPLY
The career opportunity:
Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community. We do this by (1) providing travel education and resources to build awareness of existing transportation options; (2) supporting the coordination of specialized transportation through cross-sector collaborations; and (3) gathering data and needs assessment to recommend and implement improved services. We work to make it easier for all people to get around King County through innovative, collaborative problem solving.
The position provides staff support to key mobility management projects and initiatives and mobility coalitions as well as assists in the education and outreach of transportation resources. The Mobility Coordinator advocates for those who need transportation, facilitates discussion, teaches, connects, and partners with organizations to champion transportation solutions. The ideal candidate will be resourceful, self-motivated, and possess an enterprising spirit and passion for making an impact in the local community. Bilingual and bicultural candidates are encouraged to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $26/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Community Services
Title: Food Program Supervisor (nonprofit food market)
Location: Kirkland, WA
Work schedule: Full Time, 40 hours/week, Monday-Wed 8:30am-5:00pm, Thursday 8:30am-7:30pm, Friday 8:30am-2:30pm, Occasional weekend availability, pre-planned in advance for special events/outreach.
The career opportunity:
The Food Program Supervisor works with the food team, volunteers, and clients at our no cost food assistance markets. Hopelink provides food assistance to mitigate hunger and support basic food security for low-income households in North and East King County.
The Food Program Supervisor provides coordination of the food program at a specific center; provides guidance, direction, and supervision to volunteer staff. Responsible for weekly ordering of fresh and non-perishable food from multiple sources, maintains Hopelink Markets inventory and overall cleanliness of the markets. Performs client intake, determines client eligibility, and provides appropriate information and referral. The Food Program Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent and client focused customer service for all food market participants.
The food team schedule will include regular evenings for food market and occasional outreach on weekends. Such as, for food drive hosting and collection, for outreach and other agency related activities. Manager will relay schedule availability needed in advance.
Cultural competency is the key to success in this role and is an important hiring measure. Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $26.39/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Administration/Facilities
Title: Accounting Manager
Location: Redmond, WA
Work schedule: Full Time, Hybrid schedule: remote and in-person (Tuesdays and Thursdays onsite), core business hours M-F
CLICK HERE TO SEE THE FULL POSTING OR TO APPLY
The career opportunity:
The Accounting Manager helps set the vision, direction, and culture of Hopelink’s Accounting Team and oversees the day-to-day operations of the Accounting Team under the supervision, direction, and oversight of the Controller. The Accounting Manager is a critical role; they encourage independent problem solving and a sense of ownership from others for the success of the Accounting Team. The ideal candidate will have excellent leadership skills and an accountability mindset.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $85,000 – $95,000 annually DOE
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Facilities Maintenance Technician II (nonprofit) $2k New Hire BONUS!!!
Location: Redmond, WA and all Hopelink locations
Work Schedule: Full Time, 40 hours/week, Monday – Friday 8am – 4:30pm, on-call after hours rotation typically 1 week per month
CLICK HERE TO APPLY AND TO SEE THE FULL POSTING
The career opportunity:
The Facilities Maintenance Technician II performs skilled building preventive and general maintenance and equipment repair work on Hopelink’s numerous multi-family residential, service centers, office space, and transportation centers. The Facilities team is based out of the Hopelink Redmond center. Travel in a company truck during work hours to do maintenance repairs across East King County, Shoreline and occasionally Kent.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $25- $27/hour depending on experience
- New-hire bonus of $2,000 which pay out $1,000 at 90 days and $1,000 at 180 days.
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available every January.
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Development
Title: Communications Specialist-Content Writer
Location: Redmond, WA & other Hopelink sites as needed
Work schedule: Hybrid environment, and team required to be on-site at Hopelink’s Redmond Center on Wednesdays, from 9:00 a.m. – 4:00 p.m. In addition, team members may be required to be on-site for in-person work as needed.
The career opportunity:
As Hopelink continues towards a vision of a community free of poverty, the agency seeks a multi-talented copywriter, project manager, and public relations professional to serve as its Communications Specialist. The Communications Specialist will support brand communications through storytelling and editorial production. From crafting news-in-briefs, Press releases, Q&As, feature profiles, to long-form deep dives, this role’s storytelling efforts will provide narrative body to advance the agency’s strategic priorities, cultivate awareness, and deepen audience engagement.
Reporting directly to the Director of Communications, the Communications Specialist-Content Writer will support the development of brand digital and print publications, including newsletters, blogs, internal communications, annual reports, scripts and more.
The role will also support the cultivation of earned media opportunities by supporting public and media relations. If you love journalism and thoughtful mission aligned content writing, this role offers that breadth of communication media.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $31.55-$33.00 hr. DOE
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus, up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Future Opportunities
Welcome to Hopelink! Come work for a mission and help end poverty.
You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
Please indicate what type of position you are seeking and which Hopelink location is the best match for you. Our service centers are located in Redmond, Bellevue, Kirkland, Shoreline and Carnation. DART Transportation is located in Kent, WA.
We are often hiring for a variety of positions at Hopelink!
- Community Services – Housing & Case Management, Food Assistance, Energy & Financial Assistance, Financial Resiliency, Adult Education and Employment Services
- Transportation – DART direct operations (drivers), Mobility Management, and our Non-Emergency Medical Transportation Call Center
- Administrative teams – Finance, Facilities, I.T., Organizational Excellence, Human Resources, Communications, and Development (Fundraising)
Hopelink programs and services focus on 5 key areas: Food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. We are the largest nonprofit organization in the Eastside area, every year we serve over 65,000 homeless and low-income families, children, seniors and people with disabilities, and have been since 1971. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Come work for a mission and help end poverty. You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
CLICK HERE TO APPLY TO FUTURE OPPORTUNITIES