Careers

Being a Hopelink DART driver is about so much more than just driving. It’s an opportunity to build a stable career with dependable pay, develop lifelong skills, make a difference in your community, and be a part of a workplace passionate about supporting others. With base locations in both Kent and Kirkland plus multiple available shifts, you can ensure a fantastic work life balance.  Add to that we offer paid Commercial Driver License (CDL) training as well as excellent pay and benefits. Applying to become a driver with Hopelink is a direct route to a career you can count on for years to come – and have fun along the way.

CLICK HERE TO LEARN MORE AND TO APPLY! 

The career opportunity:

The DART Transit Supervisor oversees a team of 10 – 20 DART Bus Drivers in King County, a diverse staff serving diverse populations. The DART Transit Supervisor leads the problem-solving, field training, troubleshooting, performance management, employee relations, and monitoring of drivers; may also be responsible for driver scheduling or recruiting/hiring.

CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY! 

Location:  Kent, WA
Schedule Two openings:

• Available Shift #1:  Friday & Monday from 10:30am to 9:30pm, and Saturday & Sunday from 8:30am to 7:30pm
• Available Shift #2:  Tuesday through Saturday from 3:30pm to 12:30am

Compensation: $29 – $30 hourly (DOE)
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.

The career opportunity:

The Hopelink Automotive Service Technician will perform work in the diagnosis, repair and service of automobiles, medium and heavy-duty trucks, buses and gasoline and diesel engines. This role is primarily responsible for preventive maintenance inspections and related repairs.

The ideal candidate will bring previous experience in an automotive shop setting with diagnosing and troubleshooting large vehicles and CDL knowledge.

CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY! 

Location:  Kent, WA
Schedule:  Full-Time, Monday through Friday, WEEKENDS OFF!
Compensation: $26 – $36 hourly (DOE)
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.

The career opportunity:

The DART Fleet Vehicle Detailer ensures that all interior & all exterior surfaces of buses and vehicles are sanitized, washed and detailed using proper personal protective equipment (PPE), including gloves, safety goggles and other protective equipment. This position may require some overtime, but overtime is not guaranteed. Detailers provide automotive interior and exterior cleaning services that meet company or client specifications. They handle everything from a simple wash and vacuum to more intensive cleaning jobs, including hand washing vehicles, steaming and deodorizing interiors.

CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY! 

Location:  Kent, WA
Schedule:  Full-Time, Monday through Friday, WEEKENDS OFF!

Compensation: $21 hourly
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.

Title: Customer Service Representative – Multiple Openings
Location: Bellevue, WA
Work Schedule: Full time Monday-Friday 8am-5pm, 9am-6pm, 1pm-10pm, or 2pm-11pm; Full-time Tuesday-Saturday 10am-7pm

Click Here To See the Full Posting or To Apply

The career opportunity: The Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care.  Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs.  This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.

Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.  All career level candidates welcome to apply.

What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

• Customer Service Mindset
• Problem solver who can adapt to changing call center environment.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $23/hour
• Up to 10 paid vacation and sick days annually and 10 paid holidays,
• Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
• Medical, Dental and Vision benefits after 1 month waiting period
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
• Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
• Annual Performance Reviews with Merit Increase Opportunities

Title: Customer Service Representative – late afternoon-evening shifts
Location: Bellevue, WA
Work Schedule: Full time: Monday-Friday 1pm-10pm & 2pm-11pm

Click Here To See the Full Posting Or To Apply

The career opportunity: The Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care.  Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs.  This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.  Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.  All career level candidates welcome to apply.

What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

• Customer Service Mindset
• Problem solver who can adapt to changing call center environment.
• Previous experience in a call center a plus

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $23/hour
• Up to 10 paid vacation and sick days annually and 10 paid holidays,
• Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
• Medical, Dental and Vision benefits after 1 month waiting period
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
• Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
• Annual Performance Reviews with Merit Increase Opportunities

Title: Transportation Scheduler – Nonprofit

Location:  Bellevue, WA

Work schedule: Full time Mon – Fri 7:00am-4:00pm or 8:00am-5:00pm. This position requires on-site availability.

CLICK HERE TO APPLY OR TO SEE FULL POSTING

The career opportunity:

The Non-Emergency Medical Transportation (NEMT) Scheduler I receives and assigns same day service requests, provides superior customer service, and works proactively with service partners. This position reports directly to the NEMT Scheduling Supervisor and serves as a resource to other Transportation staff when needed.

The NEMT Scheduler I is responsible for ensuring pick-ups, drop-offs, and ride times occur in a timely, safe, and efficient manner by identifying service gaps and ensuring that vehicle efficiency is maximized to reduce trip costs. The Scheduler I documents eligibility data and service needs, processes trip requests, provides referral information and assistance for callers who are ineligible for services, and serves as a first line of resolution for customer complaints.

The ideal NEMT Scheduler I candidate will have strong attention to detail, customer service experience with both internal and external customers, and the ability to multi-task.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $23.75/hour
• Up to 10 paid vacation and sick days annually and 10 paid holidays,
• Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
• Medical, Dental, and Vision benefits after 1 month waiting period
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
• Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
• Annual Performance Reviews with Merit Increase Opportunities

Title: Customer Service Center Assistant

Location:  Bellevue, WA

Work schedule: Full time Mon – Fri, hours are flexible between 8:00am-7:00pm. This position requires on-site availability.

 Click here to see the full posting or apply.

 The career opportunity: The NEMT Customer Service Center Assistant works in a fast-paced, exciting, and rewarding environment, performing various jobs such as data entry, offline tasks, email responses, and tracking of contractual deadlines. The ideal NEMT Customer Service Center Assistant will have strong organizational and time management skills, and a proven ability to complete administrative work with a high degree of accuracy.

Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities, are especially encouraged to apply.

What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

• Excellent customer service, oral communication, and written communication skills.
• Proficient in Word and Excel. Ability to learn and use a variety of online and program-specific systems.
• Experience working in a social service or medical environment with low income, elderly, disabled, and people of diverse backgrounds preferred.
• This position is a Service Critical Employee with specific attendance requirements.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $20.75/hour
• Up to 10 paid vacation and sick days annually and 10 paid holidays.
• Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week.
• Medical, Dental, and Vision benefits after 1 month waiting period.
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage.
• Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes.
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching.
• Annual Performance Reviews with Merit Increase Opportunities.

Title:  Financial Education Coordinator, Financial Capability Program – Spanish bilingual

Location:  Bellevue, WA

Work schedule: Full Time 40 hours, Monday through Friday, flexible start and end times, core Hopelink hours 9am-5pm, occasional evening class. Work from home available when on-site activities are not required.

Click Link to apply:

The career opportunity:

The Financial Education Coordinator-Spanish bilingual supports Hopelink’s Financial Capability Program objectives by delivering financial education services and expanding the program through partnerships across the region. This position reports to and works closely with the Financial Capability program manager.

The Financial Education Coordinator is responsible for planning, developing, and implementing financial education programs that increase basic financial knowledge and skills. The coordinator facilitates classes, delivers presentations, oversees volunteers, and evaluates program effectiveness. They collaborate across Hopelink Community Services teams and with community partners to promote financial education and coordinate events to promote financial well-being.

The ideal candidate for this role will be bilingual in English and Spanish, have a strong background in finance or adult education, excellent communication and interpersonal skills, and the ability to work both independently and as part of a team.

This position requires on-site availability for support of staff, volunteers, and students, as well as team meetings. Work from home is available at least 50% of the time when on-site activities are not required. Schedule is flexible to accommodate evening classes as needed.

Examples of what you will be doing:

• Facilitate basic financial education classes and workshops in-person and virtually in Spanish.
• Revise program curriculum and materials based on changing needs and new requests.
• Compensation: $24.20-$25.20 hr. DOE
• Vacation, holiday, float, and sick leave.
• Medical, Dental, and Vision benefit eligible.
• Hopelink’s mission is to promote self-sufficiency for all members of our community to help people make a lasting change.

Title:  Case Manager – Heritage Park Housing

Location: Bothell, WA

Work Schedule: Full Time, 40 hours a week, Typically Monday – Friday 8:30am – 5pm with 1 weekday evening per week. Initial 2-week training is in-person at a Hopelink worksite.  After training, hybrid with some in-person and some remote schedule options available. (typically, 3 days onsite and 2 days remote).  Some flexibility on determining schedule.

CLICK HERE TO SEE FULL POSTING OR TO APPLY

The career opportunity:
Hopelink provides vital resources to people experiencing financial and housing instability in our community. The Case Manager provides assessment, advocacy, referrals, and other support services to low-income families in shelter, transitional, non-time limited housing programs as well as community-based settings. The primary goal is to help families through their own resilience to make positive life changes and substantial progress towards self-sufficiency, with a focus on increasing income & obtaining and maintaining permanent housing.

The ideal candidate will be flexible, compassionate, excited to learn, and is a team player who works well in a collaborative team environment alongside community partners. A combination of on-site and remote options is available for this role after training period is complete and job proficiency is demonstrated.  Case Managers may need to provide client coverage at other Hopelink sites.

Welcome to Hopelink!  Come work for a mission and help end poverty.

You are invited to submit an application for future Hopelink career opportunities.  Our recruiting team will review your application and contact you when a related position comes available.

Please indicate what type of position you are seeking and which Hopelink location is the best match for you.  Our service centers are located in Redmond, Bellevue, Kirkland, Shoreline and Carnation.  DART Transportation is located in Kent, WA.

We are often hiring for a variety of positions at Hopelink!

• Community Services – Housing & Case Management, Food Assistance, Energy & Financial Assistance, Financial Resiliency, Adult Education and Employment Services
• Transportation – DART direct operations (drivers), Mobility Management, and our Non-Emergency Medical Transportation Call Center
• Administrative teams – Finance, Facilities, I.T., Organizational Excellence, Human Resources, Communications, and Development (Fundraising)

Hopelink programs and services focus on 5 key areas: Food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. We are the largest nonprofit organization in the Eastside area, every year we serve over 65,000 homeless and low-income families, children, seniors and people with disabilities, and have been since 1971. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.

Come work for a mission and help end poverty. You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.

CLICK HERE TO APPLY TO FUTURE OPPORTUNITIES