Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities in North and East King County. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area.
Hopelink Mission: Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Hopelink Values: Growth & Human Potential, Relationships Built in Trust, Culture of Belonging, Quality of Our Work, Community-Centered, Fiscal & Data Stewardship
What we do: Hopelink’s programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food assistance, energy assistance, financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.
Join us: Enjoy a friendly work environment with an amazing group of highly capable co-workers dedicated to our mission and values. We foster a welcoming environment where everyone’s diverse beliefs and perspectives are respected, valued, and used to strengthen our programs and systems. Join us in making a difference in our community!
Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package!
We offer great benefits. Benefits for eligible employees: Medical, Dental, Long Term Disability, Basic Life Insurance, 401(k), Paid Vacation & Sick Leave, Paid Holidays, Part Time & Wellness Programs, Internal Career Advancement Opportunities, Training Classes, Professional Development, Leadership Development, Career Path Coaching and Annual Performance Reviews with Merit Increase Opportunities.
“Working with two great teams at Hopelink, I feel thankful for the opportunity to grow and learn in a career I love, supported by amazing colleagues providing essential transportation services.”
-Carrie, Driver Trainer
“Starting part-time and growing into a full-time position, I now lead English language programs at Hopelink, surrounded by an amazingly talented and inclusive team.”
-Lenise, Education Program Supervisor
How to Apply
A unique link to apply is included in each job description below.
For additional information and tips on submitting an application with Hopelink, please visit our Application Help page.
Hopelink is an equal opportunity employer committed to workforce diversity.
Having trouble applying for a job? Click here for help.
Current Opportunities
Transportation
Title: Public Transportation Bus Driver
Don’t have a CDL? No problem! We have paid training!
Location:
The position will be based at the Hopelink Willows Transportation Yard in Redmond WA or the Hopelink Transportation Yard in Kent WA.
Work schedule:
During Training: Monday-Friday 7:30am to 4:00pm
Multiple shifts available after training!
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The Hopelink CDL Bus Driver provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: starting at $25 to $29 DOE (and depending on trainee or current CDL holder with passenger endorsement)
- Retention Bonus: $3,000
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: NEMT Customer Service Representative
Location: Bellevue, WA. This is an onsite only position.
Work Schedule: Full time, multiple shifts available:
- Monday – Friday, 8:00am – 5:00pm
- Friday – Tuesday, 10:00am – 7:00pm
- Sunday – Thursday, 9:00pm – 6:00am
Click here to view the full posting and to apply.
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $24.00/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Community Services
Title: Case Manager
Location: Greater Eastside locations, WA
Work Schedule: Full Time, 40 hours a week, Shifts range Monday – Friday 8:30am – 5pm or 10:30am-7:00pm. The initial 2-week training is in-person at a Hopelink worksite. After training, hybrid with in-person and some remote schedule options available. Case Managers are assigned to support one or more Hopelink sites based on client and organizational needs.
The career opportunity:
Hopelink provides vital resources to people experiencing financial and housing instability in our community. The Case Manager provides assessment, advocacy, referrals, and other support services to low-income families in shelter, transitional, non-time limited housing programs as well as community-based settings. The primary goal is to help families, through their own resilience, to make positive life changes and substantial progress towards self-sufficiency, with a focus on increasing income & obtaining and maintaining permanent housing.
The ideal candidate will be flexible, compassionate, excited to learn, and is a team player who works well in a collaborative team environment alongside community partners. A combination of on-site and remote options is available for this role after training period is complete and job proficiency is demonstrated. Case Managers are assigned to support one or more Hopelink sites based on client and organizational needs. Ability to travel to various Hopelink worksites or offsite locations within a timely manner during the workday. Flexibility to travel throughout the greater Eastside region to support client needs is key.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $25.50 – $27/hour Depending On Experience
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Program Supervisor – Food Mobile
Location: Kirkland, WA
Work schedule: Full time, In-person, M-F 8:30-5 (2 evening shifts per month with flexibility of the starting/end time for a 10am-7pm schedule)
Posting closes: 11-27-2026
The career opportunity:
The Mobile Food Program Supervisor provides coordination of food programming for the mobile food program; including providing guidance, direction, and supervision to volunteer staff. Responsible for weekly ordering of fresh and non-perishable food from multiple sources; maintains inventory and overall cleanliness of mobile food truck. Performs client intake, determines client eligibility, and provides appropriate information and referrals. The Mobile Food Program Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent, client-focused customer service for all mobile market participants. Regularly drive the Mobile Market truck from warehouse to various locations around East King County for distribution of food.
- Must be able to show proof of clean driving record; at least 5 years of general driving experience required. Valid driver license.
- Ability to operate a forklift and electric pallet jack – training provided.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $27.39 per hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Administration & Facilities
Title: Assistant Controller- Finance
Location: Redmond, WA
Work schedule: Full time, Monday-Friday, Hybrid with some in-person and some remote, required, Tuesday and Thursday onsite, additional days based on business need.
Posting closes: Thursday, Nov 19th, 2026
The career opportunity:
The Assistant Controller is a hands-on accounting leader responsible for the day-to-day accounting operations of Hopelink under the direction of the Controller. This position combines significant direct accounting responsibilities with supervision of the Accounting Team and helps ensure accurate and timely financial records, an efficient monthly and year-end closing, strong internal controls, and consistent application of accounting policies and procedures.
The Assistant Controller performs complex accounting work, including preparation and review of journal entries, account reconciliations, general ledger analysis, and posting of accounting batches, while overseeing Accounts Payable, Accounts Receivable, and Payroll functions.
This position serves as a key technical accounting resource for the Finance Department, supports preparation of financial statements, and works closely with the Controller and Grants Team to ensure financial activity is accurately reflected in Hopelink’s financial records. The Assistant Controller serves as the primary backup to the Controller for accounting operations and financial close activities.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $115,000 – $130,000 annually; DOE
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Development
Check back for future opportunities on our Development team
Fair Chance Statement
At Hopelink, we believe that everyone deserves dignity, access to opportunity, and meaningful work – especially those who have experienced systemic barriers to stability and economic security. Our commitment to being a welcoming, inclusive, respectful, and safe place extends to how we recruit, hire, and support our employees.
Hopelink is a Fair-Chance Employer. We are committed to equitable hiring practices that focus first on a candidate’s skills, experience, and alignment with our mission.
Hopelink conducts post-offer, role-related screening in compliance with applicable law. Prior involvement with the justice system does not automatically disqualify an individual from employment. Any screening information is reviewed thoughtfully, confidentially, and on a case-by-case basis, considering the responsibilities of the role, the nature and timing of relevant information, and evidence of growth or positive change.
Our goal is to maintain a safe, respectful environment for our staff, clients, and community while ensuring fair and meaningful access to employment opportunities. We encourage individuals with diverse lived experiences, including those with prior involvement in the justice system, to apply.