Careers

Careers

Hopelink is an organization that prides itself on teamwork. Hopelink staff are dedicated to our mission and to supporting the people we serve. Enjoy a friendly work environment among highly capable co-workers, with the rewards of helping families in need! Hopelink employs about 275 people among our multiple sites. We are an Equal Opportunity/Affirmative Action employer highly committed to workplace diversity, we offer great benefits, and we'd love to hear from you!

Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial assistance, housing & family development, adult education & employment and transportation/mobility. Programs are aimed at helping people achieve stability, and helping them gain the skills and knowledge they need to exit poverty for good.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

Core Competencies: Hopelink embraces a set of competencies for all our employees. These competencies are qualifications, skills, abilities, knowledge and behaviors which are necessary for achieving our overall strategy. These include:

  • Communicating Openly and Inclusively: Openly, honestly, consistently, and accurately communicates information to others in a manner that is respectful of various backgrounds (e.g. cultural, educational, religious, racial), creating two-way feedback channels and open dialogue.
  • Takes time to listen and understand the entire situation and constructively address issues.
  • Collaborating and Integrating: Works effectively with other people, teams, and departments and seeks out opportunities to partner with other people, teams, and departments to achieve Hopelink's goals
  • Improving and Changing: Finds potential opportunities and builds creative and/or innovative solutions; is dedicated to continuous improvement and change, as necessary, including willingness to change and leading others through change.
  • Demonstrating Accountability: Embraces his/her role, takes initiative and ownership for his/her work and behavior, and holds others to similar standards; demonstrates programmatic and financial stewardship to ensure achievement of the mission and long-term sustainability.
  • Focusing on the Customer: Focuses on serving the needs of both internal and external customers and stakeholders, gathering feedback, creating relationships, balancing their needs, and developing and meeting expectations.

How to Apply:

Please view the job descriptions for a link on how to apply.

For additional information and tips on submitting an application with Hopelink, please visit our Application Help page. 
 

Hopelink is an equal opportunity employer committed to workforce diversity.

Current Opportunities

Department: Transportation
Location: Kent, WA
Work Schedule: Flexible schedule options (FT/PT and Split Shifts Available)
Compensation: $15.25 - $16.01
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Hopelink has immediate openings for DART Community and Shuttle drivers throughout King County at our Kent, WA location. This position will operate days, evenings and weekends on a fixed route with a flexible service area.

Get paid while you train for a new career in driving!

As a subcontractor working with King County Metro, Hopelink will pay your wages and training onsite in preparation for your CDL Class C with passenger endorsement license. Applicants with CDL A/B/C passenger endorsements are encouraged to apply!

To be eligible, you must be...

  • Be at least 21 years old at the time you apply
  • Hold a valid Washington driver’s license, and have the ability to obtain a CDL Learner’s Permit with Passenger Endorsement
  • Have a minimum of two years of experience providing customer service to the general public
  • Have an acceptable driving record at the time of offer
  • Any of the following violations within the last five years will automatically disqualify you from consideration:
  • Reckless or negligent driving
  • DWI/DUI (driving while under the influence of alcohol or drugs)
  • Hit-and-run incident
  • Vehicular homicide or vehicular assault
  • Open container citation
  • More than one “at fault” accident within the past year
  • Suspended license for moving violations
  • Reliable transportation to report on-time to work
  • Be able to speak and write in English
  • Verifiable acceptable work history and employment references

 

Department: Facilities
Location: Willows Administrative Office, and various Hopelink sites
Work Schedule: Full Time: 8am - 5pm, Monday - Friday
Compensation: $15/hr
Benefits: Eligible
Open: September 2016
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Day Porter provides custodial and maintenance services at Hopelink’s facilities. The ideal candidate is customer service-oriented and committed to providing customers and tenants with exceptionally clean premises and a great personal experience. Cleanliness of the property is first priority. The Day Porter will also assist with minor maintenance requests or issues. This position reports to the Facilities Manager and interacts with Hopelink employees, clients, residents, tenants, and guests in a professional manner and with the highest level of customer service and positive, will-do attitude. Works proactively with business partners including all vendors and other personnel serving the properties.

 

Department: Transportation and Direct Ops
Location: Kent, WA
Work Schedule: Full Time, Monday – Friday; some weekends
Compensation: $58,000 to $62,000
Benefits: Full benefits available
Open: September 15, 2016
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: This position constitutes the front line, full time, hands on working manager involved in the operation and maintenance of the vehicle maintenance repair shop.

Supervise journey level Motorized Equipment Mechanics and others in the operation, repair, and service of automotive vehicles and equipment.

As such, and with delegated authority, interview and recommend selection of applicants. Conduct training; develop quality review, instruction, and maintenance procedures; plan, assign, review, and schedule work; develop and recommend fleet management computer system enhancements; act upon leave requests; review and approve weekly time sheets; conduct annual performance evaluations and recommend disciplinary action.

This position requires thorough knowledge of the principles and practices of automotive repair shop management; the characteristics and maintenance needs of a wide variety of automotive and mechanical equipment; record keeping practices; supervisory principles and techniques and the ability to supervise the work of skilled and semi-skilled subordinate workers. Requires thorough knowledge of equipment, materials, methods, procedures, and tools used in all phases of equipment maintenance and repair work. Knowledge of preventive maintenance and trouble shooting procedures relevant to the full range of fleet equipment, theory and operating principles of primary vehicle/equipment components and related systems, occupational hazards and safety rules and regulations including WISHA and OSHA.

 

Department: Education and Employment
Location: Bellevue
Work Schedule: Full Time
Compensation: $17.50/hr
Benefits: Eligible
Open: September 2016
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The employment specialist provides direct services to low-income individuals by assisting clients to prepare for the workforce through education, training, and job readiness preparation. This position supports clients’ employment goals by providing services such as individualized coaching, career pathing, resume guidance, interviewing practice, and non-technical skills development. The employment specialist conducts group training and workshops, both for Hopelink clients and other individuals as a part of Hopelink’s ongoing community outreach efforts. The employment specialist works collaboratively with employees across the organization and with outside businesses to ensure effective support for their clients.

This is not a Human Resources position.

 

Department: Adult Education
Location: Redmond, WA
Work Schedule: Temporary & Part Time: hours vary depending on project with up to 30 hours a week, Monday – Friday, usually between 11am – 5pm. This is a temporary position, approx. 6 months.
Compensation: $25/hr
Open: September 2016
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: Delivers work-contextualized ESL program for an employer to its workers in the workplace. Implements program in accordance with established standards and requirements to meet program goals and outcome targets.

 

Department: Facilities
Location: Redmond, WA
Work Schedule: Full Time
Compensation: $73,000 - $85,000, Depending on Experience
Benefits: Eligible
Open: August 2016
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Associate Director of Facilities oversees $20 million in capital assets in 12 locations throughout King County and is responsible for the long-term strategic planning for Hopelink’s facilities. This position directs all day-to-day facility related operations to maintain high quality, respectful environments for participants, staff and visitors. Facilities include buildings and properties that are owned, leased, and tenant-occupied; and consist of offices, multi-family housing, warehouses, transportation bases, and other supporting areas. This position is responsible to plan and project-manage Hopelink’s annual capital investments and acts as liaison for large capital projects and the development of new facilities. The Associate Director of Facilities develops the annual facilities budget as well as the project list for annual capital investments in partnership with a variety of agency stakeholders and in accordance with Hopelink’s Capital Needs Assessment. This position will work directly with the Manager of Safety and Risk to oversee Hopelink’s Safety and Risk Management initiatives and regulatory compliance.

 

Department: Client Services
Location: Bellevue and/or Kirkland, WA
Work Schedule: Full Time (Seasonal from Sept – March)
Compensation: $15.50/hr
Open: September 2016
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Eligibility and Resource Specialist (ERS) – Seasonal meets clients one-on-one, determines client eligibility, and enrolls clients to receive Energy Assistance grants and Food Bank Services. ERS staff are responsible for entering data accurately and efficiently into our Client Track database. They provide excellent customer service to all who walk through the door and respond promptly to phone and e-mail inquiries. This position requires the ability to multi-task, stay calm under pressure and deescalate issues when necessary. ERS must be comfortable working with families and individuals that may be in crisis, suffer from mental illness, and/or are experiencing homelessness.

The ERS – Seasonal works approximately September – March. Seasonal staff are encouraged to apply for any full time positions at the end of the seasonal term.

 

Department: Client Services
Location: Carnation, WA
Work Schedule: Full Time (Seasonal from Sept – March)
Compensation: $15.50/hr
Open: September 2016
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Eligibility and Resource Specialist (ERS) – Seasonal meets clients one-on-one, determines client eligibility, and enrolls clients to receive Energy Assistance grants and Food Bank Services. ERS staff are responsible for entering data accurately and efficiently into our Client Track database. They provide excellent customer service to all who walk through the door and respond promptly to phone and e-mail inquiries. This position requires the ability to multi-task, stay calm under pressure and deescalate issues when necessary. ERS must be comfortable working with families and individuals that may be in crisis, suffer from mental illness, and/or are experiencing homelessness.

The ERS – Seasonal works approximately September – March. Seasonal staff are encouraged to apply for any full time positions at the end of the seasonal term.