Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities in North and East King County. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area.
Hopelink Mission: Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Hopelink Values: Growth & Human Potential, Relationships Built in Trust, Culture of Belonging, Quality of Our Work, Community-Centered, Fiscal & Data Stewardship
What we do: Hopelink’s programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food assistance, energy assistance, financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.
Join us: Enjoy a friendly work environment with an amazing group of highly capable co-workers dedicated to our mission and values. We foster a welcoming environment where everyone’s diverse beliefs and perspectives are respected, valued, and used to strengthen our programs and systems. Join us in making a difference in our community!
Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package!
We offer great benefits. Benefits for eligible employees: Medical, Dental, Long Term Disability, Basic Life Insurance, 401(k), Paid Vacation & Sick Leave, Paid Holidays, Part Time & Wellness Programs, Internal Career Advancement Opportunities, Training Classes, Professional Development, Leadership Development, Career Path Coaching and Annual Performance Reviews with Merit Increase Opportunities.
“Working with two great teams at Hopelink, I feel thankful for the opportunity to grow and learn in a career I love, supported by amazing colleagues providing essential transportation services.”
-Carrie, Driver Trainer
“At Hopelink, we work together with compassion and no hidden agendas, all focused on helping others with trauma-informed care.”
-Jim, Employment Specialist
“Starting part-time and growing into a full-time position, I now lead English language programs at Hopelink, surrounded by an amazingly talented and inclusive team.”
-Lenise, Education Program Supervisor
How to Apply
A unique link to apply is included in each job description below.
For additional information and tips on submitting an application with Hopelink, please visit our Application Help page.
Hopelink is an equal opportunity employer committed to workforce diversity.
Having trouble applying for a job? Click here for help.
Current Opportunities
Transportation
Title: Experienced CDL Bus Driver – Seasonal/Weekdays
Location:
- Kent, WA
Work schedule:
- Multiple weekday shifts available between 8:30am-11:00pm
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The Hopelink Experienced CDL Bus Driver – Seasonal/Weekdays provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers.
How you will be compensated:
-
- During training: $26.00/hour
- After training: $45.00/hour
- End of Season Bonus: $4,500.00
Title: Experienced CDL Bus Driver – Seasonal/Weekends
Location:
- Kent, WA
Work schedule:
- During training: Saturdays and Sundays 8:00am-2:00pm
- After training: Saturdays, Sundays and holidays from Memorial Day 2026 through Labor Day 2026
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The Hopelink Experienced CDL Bus Driver – Seasonal/Weekends provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers.
How you will be compensated:
-
- During training: $26.00/hour
- After training: $45.00/hour
- End of Season Bonus: $4,500.00
Title: Public Transportation Shuttle Driver Non-CDL
Multiple Locations Available: Kent WA & Redmond WA
Work schedule: Full-time & Part-time shifts available
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The Hopelink Non-CDL Shuttle Driver provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $24
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Public Transportation Bus Driver
Don’t have a CDL? No problem! We have paid training!
Multiple Locations Available: Kent & Redmond WA
Work schedule:
During Training: Monday-Friday 7:30am to 4:00pm
Multiple shifts available after training!
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The Hopelink CDL Bus Driver provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: starting at $24 to $26 DOE
- New Hire Incentive: $4,500
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: NEMT Program Specialist – Service Concerns
Location: Bellevue, WA
Work schedule: Full time, Monday – Friday 8:00am – 5:00pm
Click here to view the full posting and to apply.
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Program Specialist – Service Concerns is responsible for collecting and responding to Brokerage feedback that is tracked for process improvement efforts, responding to client concerns, and reviewing service partner and internal response statements. This role will work closely with internal departments, service partners, facilities, and other vendors to resolve, track, and prevent client concerns.
The ideal Service Concerns Specialist has experience working in a customer service capacity and resolving complaints. They are detail-oriented, adept at de-escalating, and possess the ability to communicate client concerns or complaints with internal and external teams.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $25.20/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week.
- Medical, Dental, and Vision benefits after 1 month waiting period.
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage.
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes.
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching.
- Annual Performance Reviews with Merit Increase Opportunities.
Title: NEMT Customer Service Representative
Location: Bellevue, WA. This is an onsite only position.
Work Schedule: Full time, multiple shifts available:
- Monday – Friday, 8:00am – 5:00pm
- Monday – Friday, 11:00am – 8:00pm
- Monday – Friday, 12:00pm – 9:00pm
- Wednesday – Sunday, 8:00am – 5:00pm
Click here to view the posting and to apply.
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $23.00/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Community Services
Title: Case Manager -Multiple openings
Location: Greater Eastside locations, WA
Work Schedule: Full Time, 40 hours a week, Shifts range Monday – Friday 8:30am – 5pm or 10:30am-7:00pm. The initial 2-week training is in-person at a Hopelink worksite. After training, hybrid with in-person and some remote schedule options available. Case Managers are assigned to support one or more Hopelink sites based on client and organizational needs.
The career opportunity:
Hopelink provides vital resources to people experiencing financial and housing instability in our community. The Case Manager provides assessment, advocacy, referrals, and other support services to low-income families in shelter, transitional, non-time limited housing programs as well as community-based settings. The primary goal is to help families, through their own resilience, to make positive life changes and substantial progress towards self-sufficiency, with a focus on increasing income & obtaining and maintaining permanent housing.
The ideal candidate will be flexible, compassionate, excited to learn, and is a team player who works well in a collaborative team environment alongside community partners. A combination of on-site and remote options is available for this role after training period is complete and job proficiency is demonstrated. Case Managers are assigned to support one or more Hopelink sites based on client and organizational needs. Ability to travel to various Hopelink worksites or offsite locations within a timely manner during the workday. Flexibility to travel throughout the greater Eastside region to support client needs is key.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $25.00 / hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Food Program Supervisor (Market Floor Supervisor) – Float
Location: Kirkland, WA (Home base will be Kirkland with travel to other Hopelink Food Markets for coverage needs.) Hopelink Food Markets are in Bellevue, Kirkland, Redmond, Shoreline and Carnation) Mileage will be paid for travel between sites.
Work schedule: Full Time, 40 hours/week, Monday – Friday. Core business hours are 8:30am – 5:00pm with some evening shifts of 8:30am -7:30pm, Fridays flex 8:30-2:30 or longer to meet 40 hours. Occasional Saturday availability, pre-planned in advance for special events/outreach.
The career opportunity: The Food Program Supervisor – Float holds equal standing with all Food Program Supervisors and plays a vital role in supporting Hopelink’s food programs through staffing and on-call coverage. This position is designed to “float” between food market locations as needed, including the Mobile Market and Harvest Program. While schedules are typically set in advance, flexibility is essential, day-of changes may occur to meet coverage needs. Adaptability and a collaborative spirit are key to thriving in this role. Paid training is provided, and responsibilities while covering a food market may include leading and working alongside volunteer staff to ensure smooth operations, receiving and sorting food deliveries and donations, restocking and organizing the food market and warehouse freezers and coolers, ordering fresh and non-perishable food from multiple sources, maintaining inventory/budget and ensuring overall cleanliness of the market, and assessing client eligibility while offering appropriate referrals and information.
The Float Supervisor leads by example, modeling culturally responsive, client-centered service and setting a welcoming tone for all food market guests. We strongly encourage individuals from BIPOC communities and those with lived experience in historically marginalized or excluded communities to apply. Your perspective and leadership are deeply valued.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $26.39/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Administration & Facilities
Title: Director of Communications
Location: Redmond with occasional travel to other worksites
Work schedule: Full Time, Hybrid with some in-person and some remote work from home opportunities (typically 3 days a week onsite or based on business need). Occasional pre-planned evening availability for events.
CLICK HERE TO SEE THE FULL POSTING OR TO APPLY
The career opportunity:
Reporting to the VP of Development, Marketing & Communications the Director of Communications works cross-functionally to implement Hopelink’s impact agenda, development initiatives, and strategic priorities by implementing a comprehensive brand strategy and communications plan. The Director of Communications provides leadership for a Marketing and Communications Department responsible for internal and external communications, digital marketing, media relations, visual communications, digital and print content production, and event production.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $122,000 – $130,000 Annually, Depending on Experience
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Facilities Maintenance Technician III (nonprofit) $2k New Hire Bonus!!!!!
Location: Redmond, WA and all Hopelink locations
Work Schedule: Full Time, 40 hours/week, Monday – Friday 8am – 4:30pm, on-call after hours rotation typically 1 week per month
TO SEE THE FULL POSTING OR TO APPLY CLICK HERE
The career opportunity:
The Facilities Maintenance Technician III performs journey-level building preventive and general maintenance and equipment repair work on Hopelink’s numerous multi-family residential, service centers, office space, and transportation centers. The Facilities team is based out of the Hopelink Redmond center. Travel in a company truck during work hours to do maintenance repairs across East King County, including Redmond, Bellevue, Kirkland, Carnation, Duvall, Kenmore, Shoreline, and occasionally Kent.
Work with a great team.
Interesting variety of maintenance projects.
Regular schedule.
Full benefits.
Opportunities for career growth.
Welcoming environment.
$2k New Hire Bonus!!!!
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $29/hour – $30.90/hour depending on experience
- New-hire bonus of $2,000 which pay out $1,000 at 90 days and $1,000 at 180 days.
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available in January.
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Development
Title: Sr. Development Officer – Major Gifts
Location: Redmond, WA
Work schedule: Full Time, Hybrid: In-person with some remote schedule options. Typically, 2 days a week onsite or depending on business need. Occasional pre-planned evening availability needed for events.
TO SEE THE FULL POSTING OR TO APPLY CLICK HERE
The career opportunity:
Hopelink’s Senior Development Officer, Major Gifts position is focused on providing personal, donor-centered attention to Hopelink’s dedicated, established base of major donors. The Development Officer will engage in face-to-face stewardship, cultivation, and solicitation of donors between $5,000 to $15,000. Hopelink’s dynamic development team is focused on providing donor-centered stewardship to a donor base of more than 25,000. The ideal candidate will be self-motivated, experienced in fundraising and will take a creative innovative approach to donor engagement. This Senior Development Officer possesses outstanding interpersonal, oral, and written communication skills. Works under the direction of the Individual Giving Manager.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $36 – $37.50/hour Depending on Experience.
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Future Opportunities
Welcome to Hopelink! Come work for a mission and help end poverty.
You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
Please indicate what type of position you are seeking and which Hopelink location is the best match for you. Our service centers are located in Redmond, Bellevue, Kirkland, Shoreline and Carnation. DART Transportation is located in Kent, WA.
We are often hiring for a variety of positions at Hopelink!
- Community Services – Housing & Case Management, Food Assistance, Energy & Financial Assistance, Financial Resiliency, Adult Education and Employment Services
- Transportation – DART direct operations (drivers), Mobility Management, and our Non-Emergency Medical Transportation Call Center
- Administrative teams – Finance, Facilities, I.T., Organizational Excellence, Human Resources, Communications, and Development (Fundraising)
Hopelink programs and services focus on 5 key areas: Food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. We are the largest nonprofit organization in the Eastside area, every year we serve over 65,000 homeless and low-income families, children, seniors and people with disabilities, and have been since 1971. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Come work for a mission and help end poverty. You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
CLICK HERE TO APPLY TO FUTURE OPPORTUNITIES